Mō te tūranga | About the role
We are seeking a reliable and proactive Events and Security Assistant to join our Property & Events team. Reporting to the Events and Security Manager, you will combine high-quality customer service with proactive safety and security measures to ensure our events — from concerts and sporting fixtures to conferences — run smoothly and safely.
This is a varied and people-focused role for someone who enjoys being on their feet, thinks quickly on the job, and takes pride in keeping our community safe.
Job Description
Ngā kawenga | Key responsibilities
In this role, you will: Security and access control
• Manage entry points including ticket verification, visitor identification, and security screening to ensure only authorised access to venues and restricted areas
• Monitor and manage crowd movement and density to ensure safety, direct pedestrian flow, and support parking and vehicle access control
• Conduct regular patrols of event areas, including restricted and backstage zones, to identify hazards, unauthorised access, or inappropriate behaviour Incident response and customer service
• Respond promptly to incidents, accidents, or safety concerns, and document and report all incidents accurately and in line with procedures
• Provide directions, assist patrons with seating and facilities, and act as a helpful and approachable point of contact during events
• Support emergency responses including evacuations, lockdowns, and fire drills, and act as a first responder when required Event and campus support
• Assist with the setup and dismantling of event equipment, signage, barriers, and venue security arrangements
• Assist with internal campus logistics such as delivery and distribution of mail and packages across the school site
• Follow all security protocols, health and safety procedures, and event management plans to ensure a safe environment for all
Desired Skills and Experience
Ngā pūkenga me whai | We're looking for someone with
• Previous experience in security, events, hospitality, or customer service roles
• A valid security licence — preferred
• A clean criminal record (required)
• First aid or emergency response training — advantageous
• Strong observation, situational awareness, and vigilance
• The ability to remain calm, assertive, and professional under pressure
• Excellent verbal communication and crowd management skills
• A strong customer service approach with a focus on safety and experience
• Good judgement and decision-making skills in dynamic situations
• The ability to work effectively in a team environment
• Physical fitness to stand, walk, and move for extended periods
• Reliability and flexibility to work shifts including early mornings, evenings, weekends, and public holidays
Ngā āhuatanga kei a mātou | What we offer
Diocesan School for Girls is located in Epsom, Auckland, and offers a supportive environment where staff thrive professionally and personally. As part of our team, you'll enjoy competitive remuneration, ongoing professional development and growth opportunities, and access to our onsite fitness centre, swimming pool and physiotherapy services. We also offer free covered parking (when available) for cars, bikes and scooters, regular wellness initiatives and social events, and the chance to be part of a strong, connected community set within beautifully landscaped school grounds.
Me pēhea te tono | How to apply
To apply, please send your applications to Working at Dio | Diocesan School for Girls IApplications close Friday 3rd July 2026 at 5.00pm.
